{"id":2729,"date":"2023-02-25T09:54:08","date_gmt":"2023-02-25T08:54:08","guid":{"rendered":"https:\/\/vedettesbaiedeseine.fr\/?page_id=2729"},"modified":"2024-02-13T14:38:53","modified_gmt":"2024-02-13T13:38:53","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/vedettesbaiedeseine.fr\/en\/plan-your-trip\/terms-conditions\/","title":{"rendered":"Terms & Conditions"},"content":{"rendered":"[vc_row type=”full_width_content” full_screen_row_position=”middle” column_margin=”default” equal_height=”yes” content_placement=”middle” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#ffffff” scene_position=”center” top_padding=”8%” bottom_padding=”8%” left_padding_desktop=”25%” constrain_group_2=”yes” right_padding_desktop=”25%” left_padding_tablet=”20%” constrain_group_4=”yes” right_padding_tablet=”20%” left_padding_phone=”24px” constrain_group_6=”yes” right_padding_phone=”24px” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” zindex=”10″ overflow=”visible” advanced_gradient_angle=”0″ overlay_strength=”0.8″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” parallax_bg=”true” parallax_bg_speed=”fast” shape_type=”” gradient_type=”default”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”right” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default”][vc_column_text]\n

General terms and conditions<\/h3>\n

These terms and conditions apply to all sales and services offered by VEDETTES BAIE DE SEINE (hereinafter referred to as the Seller). Any order, acceptance of a quotation or reservation implies unreserved acceptance of these terms and conditions of sale. They may be updated by the Vendor from time to time.<\/p>\n

Definition of the service<\/h3>\n

The passenger launch offers to transport people within the port of Le Havre. The launch may offer other services on request, subject to obtaining the necessary authorizations.<\/p>\n

Tours are guided in French by the boat’s captain.<\/p>\n

Order\/quotation<\/h3>\n

All bookings are subject to the Buyer’s option being placed by post or telephone, followed by written confirmation by e-mail or post. In order to confirm this option, the Vendor will send a quotation to the Buyer. This quotation must be returned by the Buyer dated, signed and marked “bon pour accord”, and must be accompanied by a deposit or a copy of the purchase order issued by the Seller. The quotation is valid for one (1) month from the date of dispatch by the Vendor to the Buyer. On receipt of these documents by the Vendor, a booking confirmation is sent by e-mail to the Buyer, blocking the date and time of the desired outing.<\/p>\n

Special requests<\/h3>\n

All special requests for services on or with the vessel will be subject to a feasibility study by the Buyer before a quotation is sent.<\/p>\n

Reservations<\/h3>\n

The Buyer is required to confirm the actual number of passengers booked at least seven (7) days before the date of the service. Should this not be the case, only the last headcount indicated in writing or on the quotation may be taken into account for invoicing purposes.<\/p>\n

Deposit<\/h3>\n

As indicated above, the Buyer is required to pay the Vendor a non-refundable deposit corresponding to 25% of the total amount (including tax) of the service booked. Special case: no deposit is required for outings booked by public institutions. However, the latter must provide a signed copy of the purchase order issued by their purchasing department.<\/p>\n

Payment\/invoicing<\/h3>\n

All services are subject to payment in euros.
\nPayment must be made on site before boarding the ship.
\nFor pre-booked outings, the Purchaser may pay as follows:<\/p>\n